When to Service Washing Machine: A Practical Guide for Homeowners
Learn when to service your washing machine, the signs it needs maintenance, what a professional inspection covers, and how to build a simple routine to keep your laundry day efficient and reliable.

To keep your washer reliable, schedule service when you notice unusual noises, vibrations, longer rinse cycles, leaks, or clothes not cleaning evenly. Regular checks every few months and a yearly professional inspection help prevent costly breakdowns. If you’re unsure, use our maintenance checklist to guide your decision.
What qualifies as a service for a washing machine?
A service visit from a qualified technician typically combines a thorough inspection, testing of critical components, calibration where needed, and replacement of worn parts. A professional assessment should cover the drum bearings, drive mechanism, motor, belt (if applicable), the pump and drain system, hoses and fittings, electronics, and the door latch. The goal is to identify wear before it becomes a failure and to confirm the machine operates within design tolerances. According to Best Washing Machine, a well-planned service often reduces energy and water waste, while extending appliance life. A professional can also verify warranty coverage or identify recalls that may apply to your model. Between visits, keep a simple log of symptoms so the technician can pinpoint root causes more quickly.
Understanding what “service” entails helps homeowners decide between DIY maintenance and professional inspection, and sets expectations for what a typical visit should include.
Signs your washer needs service soon
Several red flags can indicate that service is due or overdue. Leaks around the base or hoses suggest seal wear or loose connections. Persistent unusual sounds—grinding, thudding, or squealing—often point to worn bearings, a failing drum pulley, or a misaligned belt on older machines. Clothes coming out still soiled or not fully rinsed can signal an inefficient drain pump or clogged filter. A drum that doesn’t spin evenly or a washer that fills or drains slowly can indicate mechanical or electrical problems. Finally, if the machine trips breakers, has intermittent operation, or emits burning odors, stop using it and seek professional help immediately. Best Washing Machine analysis shows that many breakdowns stem from neglected filters, blocked drainage, or aged seals, so addressing these during service is crucial. Keep a service log and note when symptoms appear, how long they last, and whether they’re tied to specific cycles.
What a service should cover and how to prepare
A professional service should begin with a diagnosis, followed by a clear explanation of findings and a plan for repair or part replacement. Expect a thorough cleaning of accessible components (filters, lint traps, and hoses) and checks of water inlet valves, pressure hoses, and electrical connections. The technician should test operational cycles, measurement of current draw, and verification of temperature swings. If parts are worn or out of specs, they should be replaced with compatible components. Homeowners can supplement with DIY checks such as cleaning lint traps, ensuring hoses are free of kinks, and verifying the door seal for mold or wear. When preparing for service, have model information, warranty status, and a list of symptoms ready. This helps the technician target the right components and reduces diagnostic time.
Building a maintenance schedule that fits your home
A sustainable approach blends DIY daily care with periodic professional checks. Start with monthly self-inspections of hoses and seals, quarterly cleaning of the drum and filters, and an annual professional service. Use your appliance’s manufacturer guide to align maintenance with the model’s design. If you run high-use cycles, such as large loads or frequent hot washes, you may benefit from more frequent professional checks. Consider environmental factors such as water hardness and detergent choice, which can influence wear patterns and buildup. Best Washing Machine analysis suggests that consistent, proactive care generally yields fewer emergency repairs and steadier energy use over time.
Tracking maintenance in a simple calendar or reminder app helps you stay consistent and reduces the chance of forgotten tasks.
DIY checks you can perform between visits
Between professional visits, you can perform several safe checks that reduce risk and extend life. Regularly wipe the door seal to prevent mold, inspect hoses for bulges or cracks, and ensure connections are tight at the water inlet. Run a maintenance wash with a dedicated washing machine cleaner or a vinegar solution if your manual approves it, but avoid going beyond manufacturer guidelines. Clean the lint filter or pump filter if your model has one, and confirm proper drainage by observing the end of a cycle. Note timing, odors, or changes in wash performance—these observations will guide your next service appointment and help the technician diagnose issues faster.
Cost considerations and how to choose a provider
Professional service costs vary by region, the machine’s complexity, and whether parts are needed. In general, you’ll pay for the assessment, any required parts, and labor. Consider whether your washer is still under warranty, as that can influence coverage and required service providers. When choosing a provider, look for technicians with model-specific training, transparent pricing, and clear expectations about parts and timelines. Reading customer reviews and requesting a written estimate before work begins reduces surprises. If you’re managing a rental property or a busy household, scheduling a predictable maintenance cadence with a trusted technician can minimize downtime and maximize efficiency. Best Washing Machine analysis reinforces that a regular maintenance plan tends to yield lower total costs over the appliance’s life, especially when factoring energy and water savings.
Safety considerations and best practices
Never attempt high-voltage or sealed area work unless you have formal training. Always unplug the machine before inspecting any accessible components, and shut off the water supply when opening hoses or filters. Use protective gloves when handling sharp edges or hot components, and keep the work area dry to prevent slips. If you smell burning or notice scorching, stop immediately and contact a pro. Clear clutter and place towels under the work area to catch droplets. Adhere to manufacturer safety warnings and only perform non-invasive maintenance that you feel confident executing. Basic DIY care is safe and effective, but professional service remains essential for complex issues, especially those involving electronics or motor components.
Tools & Materials
- Phillips head screwdriver(for removing access panels on some tops or filters)
- Flathead screwdriver(for prying panels gently without damage)
- Multimeter(to check basic electrical connections if you suspect wiring issues)
- Bucket(to catch residual water during filter checks)
- Towels or rags(to absorb spills and protect surfaces)
- Owner's manual(reference for model-specific parts and warnings)
- Old toothbrush or soft brush(for cleaning lint traps and hoses)
Steps
Estimated time: 60-120 minutes
- 1
Plan and assess
Begin by listing current symptoms and gather model information. This helps target the service visit and speeds diagnostics. Decide whether you will pursue DIY checks between professional visits or schedule a full service.
Tip: Prepare a concise symptom log with dates and cycle types. - 2
Power down and secure water
Unplug the machine and turn off the water supply before touching any components. This prevents electrical shock and water leakage during inspections.
Tip: Wear gloves and use towels to catch any residual water. - 3
Inspect visible components
Check hoses, clamps, door seals, and filters for wear or leaks. Look for cracks, bulges, or mildew buildup that can impair performance and odor.
Tip: Replace worn hoses before a leak occurs to avoid water damage. - 4
Clean and reset
Clean accessible filters and drum edges. Run a maintenance wash with approved cleaners to clear buildup and improve efficiency. Document the results.
Tip: Use manufacturer-approved cleaners and follow cycle guidelines. - 5
Test a cycle
Run a test cycle to observe draining, spinning, and rinsing performance. Note any odd noises, vibrations, or water leftover in the drum.
Tip: Listen for unusual sounds that persist across cycles. - 6
Record and plan
Record observations, check for warranty or recall status, and schedule a professional service if symptoms persist or worsen.
Tip: Share your symptom log with the technician to speed diagnosis.
FAQ
How often should a washing machine be serviced?
Most households benefit from at least one annual professional check, with DIY maintenance every few months. Frequency may rise with heavy use, hard water, or older models.
Most households benefit from an annual professional check, plus DIY maintenance every few months.
What does a professional service cover?
A professional service includes inspection of bearings, belt or drive mechanism, pump and drain, hoses, valves, door latch, electronics, and a test run to confirm proper operation.
A pro service includes inspection of mechanical parts, electronics, and a test run.
Can I service my washing machine myself?
Yes for basic cleaning, filter access, hose inspection, and running a maintenance cycle. Do not attempt high-risk disassembly or electrical work beyond your training.
You can do basic cleaning and checks yourself, but don’t tinker with high-risk parts.
What are common signs of impending failure?
Leaking hoses, unusual noises, failure to drain, poor spinning, or persistent odors are common indicators a service is needed.
Leaks, odd noises, and failure to drain are typical signs you should service.
How should I choose a service provider?
Look for model-specific training, clear estimates, warranty compatibility, and good customer reviews. Ask for a written quote before work begins.
Choose a provider with model-specific training and clear quotes.
Are there costs I should expect?
Costs vary by region and service scope. Expect charges for inspection, parts, and labor, with potential travel fees for at-home visits.
Prices vary; you’ll typically pay for inspection, parts, and labor.
Watch Video
The Essentials
- Schedule service when leaks, noises, or drainage issues appear.
- Know what a professional inspection covers before booking.
- Combine DIY maintenance with annual professional checks.
- Choose certified technicians and obtain a written estimate.
- Maintain a symptom log for faster diagnostics.
