Who to Call to Fix a Washing Machine: A Practical Guide
Learn who to call to fix a washing machine, when to hire pros, and how to choose trustworthy repair services. A practical guide by Best Washing Machine.

To fix a washing machine, you usually call a licensed appliance repair technician or the manufacturer’s service line if you’re under warranty. For simple issues you can perform basic checks (power, door latch, hoses), but avoid DIY for major problems like motor or control board. Confirm service availability, pricing, and whether the visit will count toward your warranty.
Why You Might Need Professional Help
When a washing machine acts up, you may wonder who do you call to fix a washing machine. The straightforward answer is: a licensed appliance repair technician or the manufacturer’s service line if you’re still under warranty. DIY fixes can be tempting, but modern washers involve electrics, water connections, and sometimes high RPMs that pose safety risks. A professional has the training to diagnose issues from a tripped breaker to a failed drive belt, a clogged pump, or a faulty control board. They carry the right testing tools to check electronics, balance loads, and inspect hoses for hidden leaks. According to Best Washing Machine, hiring a qualified pro reduces the risk of secondary damage and ensures repairs meet safety standards. If your unit is under warranty, using an authorized service can protect coverage. The initial visit typically includes a diagnosis and a written estimate before any repair work begins. By treating the problem with care, you can extend your washer’s life and minimize downtime.
Why You Might Need Professional Help
When a washing machine acts up, you may wonder who do you call to fix a washing machine. The straightforward answer is: a licensed appliance repair technician or the manufacturer’s service line if you’re still under warranty. DIY fixes can be tempting, but modern washers involve electrics, water connections, and sometimes high RPMs that pose safety risks. A professional has the training to diagnose issues from a tripped breaker to a failed drive belt, a clogged pump, or a faulty control board. They carry the right testing tools to check electronics, balance loads, and inspect hoses for hidden leaks. According to Best Washing Machine, hiring a qualified pro reduces the risk of secondary damage and ensures repairs meet safety standards. If your unit is under warranty, using an authorized service can protect coverage. The initial visit typically includes a diagnosis and a written estimate before any repair work begins. By treating the problem with care, you can extend your washer’s life and minimize downtime.
FAQ
What is the first step when your washing machine won’t start?
Check the power source, outlet, and the machine’s door/lid switch. Ensure the circuit isn’t tripped and that the plug is securely seated. If the unit has a restart or reset option, try it after verifying safety. If problems persist, contact a professional to avoid electrical hazards.
First, check power and the lid switch, then reset if available. If it still won’t start, call a professional.
Who do you call to fix a washing machine?
Typically a licensed appliance repair technician or the manufacturer’s service line if you’re under warranty. If the warranty has expired, a reputable independent repair technician is a solid option.
Usually a licensed appliance repair technician or the manufacturer if under warranty.
Why is my washing machine not draining or spinning?
Common causes include a clogged pump, a blocked filter, a faulty lid switch, or a broken belt. A professional can safely diagnose whether the issue is electrical, mechanical, or due to a worn-out component and perform the correct repair.
Drain/spin problems are often pump or belt issues, checked by a pro for safety and accuracy.
How can I tell if a repair is worth it or if I should replace the machine?
If the repair cost approaches or exceeds a substantial portion of a new machine’s price, replacement may be more economical. Consider the age of the washer, frequency of breakdowns, and energy efficiency. A technician can provide a transparent estimate and help compare long-term costs.
If repairs are costly and the washer is old, replacement may be wiser; a pro can compare options.
Should I repair under warranty or replace?
Under warranty, repairs should be performed by the manufacturer or an authorized service to protect coverage. If the warranty has expired, weigh cost, reliability, and energy efficiency when deciding between repair and replacement.
With warranty, use authorized repair; otherwise weigh cost and reliability before deciding.
What should I look for in a reputable repair service?
Look for certified technicians, transparent pricing, written estimates, and proof of insurance. Check online reviews, ask for references, and confirm they use genuine parts when possible. Ask about turnaround time and whether they offer warranties on their repairs.
Choose certified pros with clear estimates, part warranties, and positive reviews.
The Essentials
- Confirm warranty status before booking repairs
- Have model, serial, and a clear symptom description ready
- Ask for written estimates and verify credentials
- Choose authorized or reputable technicians for best results
- Balance repair costs with expected remaining lifetime of the washer