How to Fix a Washing Machine That Is Unbalanced
Learn how to diagnose and fix a washing machine that is unbalanced. Step-by-step leveling, load redistribution, and safer maintenance tips to prevent future imbalances. Includes a diagnostic flow, quick actions, and expert guidance from Best Washing Machine.
Most likely the drum is overloaded or the laundry isn’t evenly distributed. Quick fixes: pause, unplug, and redistribute clothes; level the machine by adjusting the feet; run a short test with no load to verify balance; if wobbling recurs, inspect for worn suspension components or a damaged shock absorber.
Why the washing machine is unbalanced
When a washer shakes, dances, or walks across the floor, it often points to an imbalance in the drum during spins. The phrase washing machine is unbalanced describes a condition where the drum's rotation is tilted, causing side-to-side movement. In many homes, the culprit is an overloaded drum or uneven distribution of clothes. According to Best Washing Machine analysis, an unbalanced load is the most common reason for excessive vibration, especially on high-speed spins. The machine tries to compensate, and you hear banging sounds or feel the unit shift. Addressing the imbalance quickly can prevent worn shocks, damaged feet, and structural issues in your laundry area. In this guide, we walk you through a systematic approach to diagnosing and correcting the imbalance, with safe steps you can perform yourself. The aim is to restore stability and protect the appliance and floor. If the problem persists after redistribution and leveling, there may be a deeper issue with suspension components or drum bearings; in that case, consult a professional, as recommended by Best Washing Machine.
Common causes of imbalance
There are several reasons a washer might become unbalanced during cycles. The most frequent are overloaded drums, uneven load distribution, and large, heavy items clumped on one side (think heavy towels or jeans). Detergent and fabric softener should be evenly distributed, or the weight distribution can shift. Worn or damaged leveling feet, bent legs, or a tilted floor can also cause the machine to sit unevenly. Front-loading machines are especially sensitive to small misleveling, while top-loaders may jitter if the suspension springs are weakened. Damaged shock absorbers or drum bearings can persist across multiple cycles, and sometimes a foreign object lodged in the drum or in the door boot creates an imbalance. Lastly, if you recently moved the washer or changed the flooring, re-leveling may be necessary after installation. Understanding these causes helps you choose the right fixes and prevent recurrence, protecting the machine's long-term health and your floor.
Quick checks you can do before disassembly
Before you reach for tools, perform simple checks to rule out easy fixes. Start by unplugging the washer and ensuring the power is off. Run an empty cycle to observe the drum while it spins; listen for grinding or scraping as the drum rotates. Check the drum for foreign objects, loose fasteners, or coins stuck between the drum and tub. Open the lid or door and inspect the load: are towels all on the bottom, with lighter garments spread evenly? If you notice an obvious overload, remove items and redistribute evenly. Inspect the machine's feet: are they all touching the floor and adjusted evenly? If the washer sits on an uneven surface, gently rock the unit to see whether adjusting feet can stabilize it. Ensure the laundry room floor is level; a sloped floor can mimic imbalance. If the problem persists after these checks, proceed to leveling the machine using the manufacturer-specified method.
How to level your washer properly
Leveling a washing machine is a critical step to prevent the drum from unbalancing during spins. Start by placing the washer on a hard, level surface; avoid soft carpets or rugs that can cushion movement. With the machine in position, use a carpenter's level or a smartphone level app to check side-to-side and front-to-back alignment. Most modern washers have adjustable front feet; twist them clockwise to raise and counterclockwise to lower. After each adjustment, recheck with the level and press down on the corners to verify stability. Once level, re-tighten the locking nuts or stabilizers if your model uses them. If the machine still shows wobble after leveling, inspect the rear feet as well and ensure no floor nails or debris are under the feet. Run a test spin with a small load to confirm the balance. Remember: never use a power tool to force-fit feet—hand-adjustments are sufficient and safer.
When to replace parts vs. call a pro
Not all imbalance issues are user-serviceable. If redistribution and leveling do not stop the wobble, the problem may be caused by worn suspension components, damaged shock absorbers, or drum bearings. In front-loaders, a damaged coil spring or failed dampers can cause sustained imbalance. For top-load models, a worn agitator support or a bent inner tub can create ongoing problems. Conduct a simple inspection by removing the access panel (if your model allows) and looking for oil leaks on the shocks or visible wear on the springs. If you identify damaged parts, replacement is often the safest and most effective fix, but parts availability varies by model. Because imbalance can indicate other issues (like a failing motor coupling or belt), it’s wise to contact a licensed appliance technician if you are unsure. The Best Washing Machine Team recommends getting a professional opinion if you notice persistent irregular motion, unusual noises during normal cycles, or frequent rebalancing attempts.
Safe operation and maintenance to prevent future imbalance
To keep a washer balanced and efficient, perform regular maintenance. Always load the drum evenly and avoid placing heavy items in one corner. Periodically check the leveling feet and the floor underneath for damage or movement; relevel after any relocation or floor repair. Keep the area around the washer clear of clutter to allow full movement of hoses and cords. Inspect hoses for bulges or leaks, as water ingress can affect performance and stability. Ensure damping components are not leaking; if you notice oil on the shocks, replace them. For front-load models, use the right amount of detergent to prevent excessive suds that fling weight to one side. Finally, schedule annual or semi-annual inspections if the washer is heavily used (e.g., in a rental property or small business) to catch wear before it becomes a serious imbalance. Consistent maintenance reduces risk and extends the life of the unit, protecting both the appliance and the surrounding space.
Quick reminder on safety while troubleshooting
Never attempt to disassemble a live appliance; always unplug before inspecting. If you must move a heavy machine, enlist help and protect the floor with a mat or plywood. Use proper gloves when handling sharp edges and avoid leaning on the drum, which can injure you. If you smell burning plastic or see smoke, stop immediately and unplug the unit. When in doubt, call a licensed technician; persistent imbalance can signal internal failures that require professional service. Training and careful attention can prevent injuries and costly mistakes.
Steps
Estimated time: 30-60 minutes
- 1
Unplug and secure the area
Power off the washer and pull it away from the wall to access the feet. Clear the surrounding area to prevent accidents during relocation. This step reduces shock risk and ensures you can safely reach the feet for leveling.
Tip: Have a helper nearby to steady the machine as you move it. - 2
Check the load and redistribute
Remove all items and run a quick test with a small, balanced load. If the drum spins smoothly, reinsert laundry evenly rather than piling it on one side. A balanced test helps confirm whether the issue is load-related.
Tip: Place similar-weight items around the drum for even distribution. - 3
Level the feet
Place a level on the top surface and adjust the front feet by turning clockwise to raise and counterclockwise to lower. Recheck after each adjustment until the unit sits flat on both axes. Tighten any locking-pedestal nuts after achieving balance.
Tip: Always adjust the feet in small increments and verify with the level. - 4
Inspect the floor and rear feet
If the floor is uneven, try placing a shimming material under the rear feet or reposition the washer to a more level spot. Some models have rear adjustable feet; ensure those are set correctly as well.
Tip: Avoid using bulky shims that can slip during cycles. - 5
Run a test spin
With a small load, run a high-speed spin to observe stability. If the washer tracks smoothly without wandering, the fix is successful. If vibration recurs, proceed to step 6.
Tip: Listen for unusual noises that might indicate a hidden issue. - 6
Evaluate suspension and consider professional help
If imbalance persists after leveling and redistribution, inspect for wear in springs or dampers. Replace worn parts or call a technician for a thorough diagnosis.
Tip: Persistent wobble after all basic fixes often signals a deeper problem.
Diagnosis: Washing machine is unbalanced during spin cycles, causing excessive vibration.
Possible Causes
- highOverloaded drum or uneven load distribution
- highUnlevel feet or unstable floor
- highWorn suspension components or damaged shock absorbers
- lowDrum obstructions or foreign objects in drum
Fixes
- easyRedistribute laundry and remove overload, then re-run a short cycle to test balance
- easyLevel the washer feet and recheck the floor level, then run a test spin with a small load
- mediumInspect suspension components and replace worn shocks or springs if needed
- easyCheck for and remove drum obstructions or foreign objects
FAQ
Why does my washing machine shake only on high spin but not on regular cycles?
High-speed spins exaggerate even small imbalances. Check load distribution and level first; if it continues, inspect suspension and drum for wear. A persistent issue at high speeds often requires part replacement or professional assessment.
High-speed spins make even tiny imbalances noticeable. Start with load distribution and leveling, then consider suspension wear if it still shakes.
Can an unbalanced washing machine cause damage?
Yes. Repeated imbalance can wear shocks, bend feet, or damage the floor. It can also stress the motor and belts. Addressing imbalance promptly protects the unit and your home.
Yes. Ongoing imbalance can harm the machine and floor, so fix it early to prevent bigger problems.
How do I know if the feet are level?
Use a carpenter's level or a smartphone level app on the top of the washer. Adjust the front and back feet until both axes read level. If the floor is uneven, relevel the machine after placing it on a more stable spot.
Check with a level and adjust the feet until the unit sits flat on both directions.
Is it safe to run the washer when it’s unbalanced?
If the washer wobbles severely, stop and fix the balance before continuing. Running it while severely unbalanced can cause further damage. If in doubt, unplug and consult a technician.
No, stop and fix it first. If you're unsure, call a pro.
What maintenance helps prevent imbalance?
Load the drum evenly, check feet regularly, and ensure a level floor. Regular inspections of shocks and springs help catch wear before it causes wobble.
Balance comes from even loads and properly leveled feet; inspect parts periodically.
When should I call a technician?
Call a technician if the imbalance persists after redistribution and leveling, or if you hear abnormal noises, leaks, or see signs of worn suspension components. A professional can diagnose internal failures safely.
If it keeps wobbling after checks, get a professional diagnosis.
Watch Video
The Essentials
- Redistribute laundry to fix most imbalance issues
- Ensure the washer is level on a flat floor
- Check feet, floor, and load distribution before calling a pro
- Persistent wobble may indicate worn suspension components
